Terms and Conditions jili99

INTRODUCTION Agreement Between You and jili99

Welcome to jili99, an online entertainment platform operating under a valid licence and in compliance with regulations set by the relevant regulatory authority. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and jili99 ("Platform", "We").

By registering, accessing, or using any part of the jili99 platform — whether through a web browser, mobile app, or any other means of access — you automatically agree to be bound by all provisions in this Terms and Conditions document. If you do not agree with any part of these terms, please stop using the platform immediately.

Jili99 reserves the right to amend these Terms at any time. Members will be notified of any significant changes via their registered email or in-platform notification. Continued use of the platform after any amendment constitutes acceptance of the updated terms.

1 Member Eligibility

To register and use the jili99 platform, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years old or the age of majority as defined by the laws of the country or territory where you reside, whichever is higher.
• Not residing in any territory or country that prohibits online gambling activities under applicable local laws.
• Have full legal capacity to enter into a binding agreement as set out in these Terms.
• There is no court order or other legal restriction preventing you from participating in gambling activities.
• Playing with their own funds and not on behalf of any agent, representative, or third party.

2 Account Registration

Each individual is only permitted to own one (1) active account only on the jili99 platform. This includes a prohibition on owning multiple accounts using different names, different phone numbers, different email addresses or different devices by the same individual.

During the registration process, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on official identification documents (MyKad or passport)
• An active Malaysian mobile number registered in your name
• An active and accessible email address
• Exact date of birth for age verification
• The name on the bank account or e-wallet registered for withdrawal purposes

Jili99 reserves the right to request supporting documents to verify any information provided at any time. Failure to submit the requested documents within the specified timeframe may result in temporary account suspension or termination.

3 Deposits & Withdrawals

Jili99 supports a variety of local payment methods for the convenience of members in Malaysia, including DuitNow, FPX, Direct Bank Transfer, Touch 'n Go eWallet, Boost and GrabPay. All transactions are processed in Malaysian Ringgit (MYR).

Deposit:

• The minimum deposit amount is MYR 10.00 per transaction
• Deposits are typically credited to your jili99 account within 1 to 5 minutes after payment confirmation
• Jili99 does not charge any processing fees for deposits — any charges applied are from your own payment service provider
• Deposits using a payment method registered to another person are strictly prohibited

Withdrawal:

• The minimum withdrawal amount is MYR 30.00 per request
• Withdrawals are processed within 5 to 15 minutes during normal operating hours
• Withdrawals can only be made to a bank account or e-wallet registered under the member's own name
• Identity verification (KYC) is mandatory before the first withdrawal request can be processed
• Jili99 reserves the right to request additional verification for withdrawals exceeding certain limits

4 Bonuses & Promotions

Jili99 offers a variety of bonuses and promotions from time to time to reward new and loyal members. All bonuses are subject to wagering requirements (rollover) as specifically stated in the terms of each promotion.

• Welcome Bonus: Available to new members making their first deposit. Standard wagering requirements are 10x to 20x the bonus amount, depending on the type of bonus selected.
• Daily/Weekly Deposit Bonus: Subject to the wagering requirements stated in the active promotion at the relevant time.
• Cashback: Calculated based on net losses over the specified period and credited automatically with no additional wagering requirement, unless stated otherwise.
• VIP Rewards: Calculated based on cumulative wagering volume and credited according to each member's VIP tier reward schedule.

Bonuses cannot be combined unless explicitly stated. jili99 reserves the right to void any bonus obtained through suspicious means or in breach of these terms, including the use of multiple accounts to claim the same bonus.

5 Game Rules

All games offered on the jili99 platform — including Live Casino, Fish Shooting Games, bingo, Slots, and Sports Betting — have specific rules that every member must follow.

• Game results are final and cannot be disputed except in cases of technical error that can be verified by jili99.
• In the event of an internet connection disruption during an active game session, jili99 is not liable for any losses resulting from that disruption. Bets that have already been placed will not be voided due to connectivity issues on the member's end.
• The use of any automated software (bots), scripts, or other methods to automate the wagering process is strictly prohibited and may result in immediate account termination.
• Bets placed after an event has started (for sports betting) are only valid if accepted by the jili99 system before the deadline set by the platform.
• Jili99 reserves the right to void any bets placed at odds that are clearly incorrect due to a technical error or human error.

For detailed rules on each game type, please refer to the help section in your account or contact our customer support team.

6 Account Security & Identity Verification (KYC)

Jili99 conducts a Know Your Customer (KYC) process as part of our commitment to platform security and the prevention of illegal activities. This process is an industry standard and not an unusual procedure.

You may be asked to submit the following documents during or after registration:

• A clear and valid copy of your MyKad or passport
• Bank statement or proof of account ownership for withdrawal purposes
• Proof of current residential address (utility bill or bank statement from the last three months)
• A selfie holding your identification document for facial verification

All submitted documents are handled with care and stored using high-level encryption in accordance with jili99 Privacy Policy. jili99 will not share your KYC information unless required by law or a regulatory authority.

Members are also fully responsible for keeping their jili99 account username and password secure. jili99 will not be liable for any losses arising from unauthorized access caused by a member's failure to safeguard their login credentials.

7 Account Restrictions & Closure

Jili99 reserves the right to suspend or terminate any member account, withhold funds, or void related bets and wins under the following circumstances:

• Confirmation that the member was under 18 years of age at the time of registration or while using the platform
• Owning or using multiple accounts by the same individual to gain an unfair advantage
• Fraud, document forgery, or providing false information during registration or the KYC process
• Use of automated software, bots, or other cheating techniques in any game
• Engaging in money laundering activities or attempting to use the platform to transfer proceeds of crime
• Systematic bonus abuse through methods that go against the spirit of the promotional terms
• Any threatening, harassing, or inappropriate behaviour directed at jili99 support staff

8 Responsible Gaming

Jili99 is firmly committed to promoting responsible gaming practices among all members. We believe that entertainment should remain enjoyable and never become a source of financial stress or personal hardship.

The jili99 platform provides the following self-control tools, which can be activated at any time through your account settings:

• Deposit Limit: Set a maximum deposit amount on a daily, weekly or monthly basis
• Loss Limit: Cap the maximum amount you can lose within a set period
• Session Time Limit: Set a maximum duration for each gaming session
• Temporary Break: Suspend access to your account for 24 hours, 48 hours, or one week
• Self-Exclusion: Close your account for an extended period or permanently

Increases to deposit limits or the lifting of a self-exclusion will only take effect after a 72-hour cooling-off period for deposit limits, and a minimum of 30 days for self-exclusions requested by the member. This is to protect the member's long-term interests.

9 Liability Limits

Jili99 shall not be liable for any loss, damage or claim — whether direct, indirect, consequential or otherwise — arising from:

• Service disruptions beyond jili99's reasonable control, including power outages, ISP-level internet failures, or natural disasters
• Game outcomes that do not favour the member, as long as the game was conducted correctly without any technical error
• Unauthorized access to a member's account resulting from the member's own failure to protect their login credentials
• Losses arising from reliance on inaccurate information provided by third parties
• Any taxes or financial liabilities that may arise from wins earned on the jili99 platform — members are solely responsible for complying with their tax obligations in their respective countries

Under no circumstances shall jili99's maximum liability to any member exceed the total active deposit balance in that member's account at the time the claim is made.

10 Terms Amendment & Applicable Law

Jili99 reserves the right to amend, modify or replace any part of these Terms and Conditions at any time at our sole discretion. Notice of significant amendments will be communicated to active members through their registered communication channels at least 7 calendar days before the amendment takes effect, except in circumstances requiring immediate action.

Continued use of the jili99 platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with any changes, please stop using the platform and contact our support team to close your account.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where jili99 holds its operating licence. Any disputes that cannot be resolved through negotiation will be referred to a qualified and authorised arbitration body.