Your privacy is more than a priority — it is our responsibility. Find out exactly how jili99 collects, uses, and protects the personal data of every member in Malaysia.
Updated: 1 January 2026 | Version: 2.4We invest seriously in technology and internal policies to ensure every piece of data you entrust to us is in the right hands.
All data transmitted between your device and jili99 servers is protected using SSL TLS 1.3 encryption with 256-bit keys. This means your personal information, banking details, and game history cannot be intercepted in transit.
Member personal data is stored in databases segmented by sensitivity level. Internal access to this data is strictly controlled through a multi-layer authorisation system — only authorised personnel may access specific data.
Identity documents you submit during KYC verification are processed through systems that comply with international security standards. Original documents are not stored in a directly readable format — everything is encrypted and protected.
Jili99 has never and will never sell, rent, or trade member personal information to any outside party for marketing or commercial purposes. Your data belongs to you — it is not a business asset to be bought or sold.
The jili99 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This ensures all our data handling practices comply with local legal requirements that protect the privacy rights of Malaysians.
In the event of any security incident involving member data, jili99 is committed to notifying affected parties within 72 hours. We do not conceal incidents — transparency is part of our responsibility to our members.
At jili99, we understand that entrusting your personal information to any online platform requires strong confidence. This Privacy Policy is written in clear, plain language — not convoluted legal jargon — so every Malaysian member can understand exactly what happens to their data.
This document explains what information we collect when you register and use the jili99 platform, how it is used to enhance your experience, who can access it, and what choices you have as the owner of that data. We want you to feel at ease — not just with our games, but also with the way we handle your privacy.
This policy applies to all services operated under the jili99 brand, including the main website, mobile app, support live chat, and all gaming products available on the platform.
Jili99 only collects information necessary to provide a safe, fair, and legally compliant service. We do not collect irrelevant or excessive data. The following are the categories of information we collect:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Age verification and KYC |
| Contact Information | Phone number, email address | Account communications and verification |
| Financial Information | Bank name, account number, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Security and fraud detection |
| Usage Data | Game history, wagering records, login logs | Responsible gaming & analytics |
| KYC Documents | MyKad copy, verification selfie, utility bill | Identity verification and AML compliance |
All data collection is carried out on the basis of consent provided during registration. You may withdraw this consent at any time by contacting our team, although doing so may affect our ability to provide certain services.
Every piece of data collected is used for a specific, stated purpose. jili99 does not use your data for any other purpose without first obtaining fresh consent from you.
Data security at jili99 is not just an added feature — it is the foundation of our entire platform infrastructure. Here are the technical and operational measures we have in place:
Jili99 does not sell or disclose member personal data to third parties for marketing purposes. However, there are limited situations where data sharing is necessary to operate the platform or comply with the law:
All third parties we work with are bound by strict data protection agreements and are not permitted to use member information for any purpose other than those specified above.
The jili99 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how members interact with the platform. The following are the types of cookies we use:
You can manage or disable non-essential cookies through your web browser settings at any time. Please note that disabling certain cookies may affect some platform features.
As a jili99 member and a data subject under Malaysia's PDPA 2010, you hold the following rights, which you may exercise at any time:
Request a copy of all personal data we hold about you in a readable format.
Request correction of any inaccurate or incomplete data in your records.
Request deletion of your personal data, subject to legal retention obligations.
Request that we restrict the processing of your data in certain situations permitted by law.
Request your data in a structured, machine-readable format for transfer to another platform.
Object to the processing of your data for specific purposes such as direct marketing.
To exercise any of the above rights, contact the jili99 data protection team via email at [email protected] or via live chat on the platform. We will process your request within 14 business days.
Jili99 retains your personal data only for as long as necessary for the purposes stated in this policy or to comply with applicable legal obligations. The following are our data retention guidelines:
Once the retention period ends, your data will be securely deleted using methods that ensure it cannot be recovered. You may request early deletion of non-mandatory data by contacting our team.
Jili99 reserves the right to amend this Privacy Policy from time to time in response to changes in law, business requirements, or member feedback. We are committed to being transparent about any changes we make.
When significant changes are made to this policy, we will:
Continued use of the jili99 platform after any amendments take effect constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and request deletion of the relevant data.